Square — Packaging artwork execution agency, Lyon (69003)
The role
As a Senior Packaging Project Manager, you run a key client portfolio autonomously — often multi-brand and multi-project. You are the client's main point of contact: you guarantee the quality of what we deliver, coordinate the internal Project Management and Studio teams, and play a strategic role in the relationship and in growing the account.
Client and project management
- Running the day-to-day management of a key client: planning, coordination, overall follow-up
- Acting as the client's main contact and, together with the Client Services Director, ensuring their satisfaction
- Building a relationship of trust and offering strategic advice throughout the project lifecycle
- Leading client meetings: operational and strategic reviews, KPI reporting, post-project debriefs
- Advising clients ahead of launches on organisation, methodology and colour management
Internal coordination and leadership
- Owning the client's global planning across brands and projects
- Leading internal meetings: studio briefings, weekly reviews, quality checkpoints, multi-project coordination
- Organising and arbitrating resources across Project Managers and Studio teams
- Delegating specific tasks to PMs (local adaptations, packshots, hero images)
- Mentoring junior Project Managers and supporting their development
Quality and production
- Reviewing and validating individual packs and Master files
- Contributing to quality assurance alongside the Studio and the Client Director
- Analysing complex artworks (Masters, RD, MB) and taking part in technical meetings with printers and packaging teams
Administration and reporting
- Managing the client's billing and revenue reporting autonomously
- Sharing feedback on team development and training needs with the Client Services Director
Skills we are looking for
- Excellent grasp of graphic production workflows and technical specifications
- The ability to analyse complex artworks and stand behind their quality
- Confidence in structuring, presenting and defending a project plan
- The ability to read a client brief and turn it into relevant recommendations
- Strong written and spoken English — our clients are international
- Comfort running several brands and projects at once in a demanding environment
- Coordinating internal teams and arbitrating priorities
Personal qualities
- Excellent interpersonal and communication skills
- An analytical mind, with an eye for detail and for the bigger picture
- Rigour, reliability and attention to detail
- A strong client orientation and sense of service
- Confidence, diplomacy, and the ability to defend a strategic decision
- Proactivity, autonomy and ownership
Your background
- Proven project management experience in a creative, packaging or graphic production environment
- Solid experience managing strategic client accounts
- A demonstrated ability to run complex projects independently
- Natural leadership and a willingness to support more junior profiles
- Ease in dealing with a wide range of people, internally and externally
How to apply
Send your CV to rh@square.fr.